We waited weeks to get ours. I have used a Reverb G1 for vr flights in fs2020, works ok. So i got the new G2 headset all connected. Light on the little cable adapter box is on. Started fs2020. The mixed reality portal does not find the headset, has a 7-14 error code. It was plugged into the very same dsp and usbA 3.0 ports as the G1 was. We have an asus 470 (I think) Rog-strix mobo. Found out that the error code usually means there is a usb connection error. Asus mobos are more prone to this problem than others i learned. So we searched one end of the internet to the other for "live body" HP tech support. Turns out there is none....unless you buy a support contract! The "help" bots were no help. We have tried all usb-A ports on front and rear of pc, plus direct into the single usbc port without adaper....no joy! Boy do I feel ripped off. Guess I will contact the vender and see if we can return this buggy junk.